Should dentists give out staff incentive bonuses?
When I was a younger dentist I would have said emphatically NO! It seemed to me somewhat unethical to reward my staff based on our offices statistics. Instead I gave automatic raises every year of five percent. This became a nonviable policy when my practice didn't grow additionally during the previous year. I had to come up with a better system. It seemed to me that my staff, although extemely loyal didn't have the same burning desire for our practice to be busy in the same way that I did. They sometimes seemed happy when patients cancelled or when there were holes in our schedule. This made sense since when the office got busier or did more procedures they needed to work harder and their salary was fixed. This fact made me remember a time long before when I was a teenager and I went to a country fair with my father and we went on a ride that involved us both working in unison to use centrifugal force to make the ride flip over ( think of a swing with a cage for people ...